Introduction

Stoneworth Property Group (“we,” “us,” “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.stoneworthpg.co.uk, use our services, or engage with us in any other way. By using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect and process the following data about you:

1. Personal Identification Information: Name, address, email address, phone number, and other contact details.
2. Financial Information: Bank account details, payment information, and other financial data necessary for transactions.
3. Technical Data: IP address, browser type, version, time zone setting, browser plug-in types, operating system, and platform.
4. Usage Data: Information about how you use our website, products, and services.
5. Marketing and Communications Data: Preferences in receiving marketing from us and your communication preferences.

How We Use Your Information

We use the information we collect in the following ways:

1. To provide, operate, and maintain our services.
2. To improve, personalise, and expand our services.
3. To understand and analyse how you use our services.
4. To develop new products, services, features, and functionality.
5. To process your transactions and manage your orders.
6. To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.
7. To send you emails.
8. To find and prevent fraud.
9. To comply with legal obligations.

 
How We Share Your Information

We may share your information with:

1. Related Businesses: We may share your data with related businesses, such as S2Wealth Ltd., to provide you with information about products and services that may interest you.
2. Third-Party Service Providers: We use third-party service providers, such as GoHighLevel and Zoho, to help us operate our business and provide our services. These providers are bound by strict data protection laws.
3. Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. The maximum legally allowed retention period will be applied unless otherwise required by law.

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

1. The right to access: You have the right to request copies of your personal data.
2. The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believeis incomplete.
3. The right to erasure: You have the right to request that we erase your personal data under certain conditions.
4. The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
5. The right to data portability: You have the right to request that we transfer the data that we have collected to another organization or directly to you under certain conditions.
6. The right to object: You have the right to object to our processing of your personal data under certain conditions.

If you wish to exercise any of these rights, please contact us using the contact information provided in this Privacy Policy.

Security of Your Information

We take appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. We regularly review our security practices and update them as necessary to ensure the safeguarding of your information.

Changes to This Privacy Policy

We reserve the right to update and modify this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website. We advise you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at Info@stoneworthpg.co.uk.

This Privacy Policy was last updated on 05/08/2024.